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To make a complaint please contact our Post Trip team at support@weski.com and provide all the necessary information that will assist us in escalating the issue to the relevant supplier.
Please make sure to include any supporting evidence, such as pictures or videos, of the issues or incidents you encountered.
Please use the form here to submit a ticket to our team, we are unable to process this through our live chat agents or on WhatsApp.
WeSki is a trading name operated by Wetrip Weski Ltd (BR021500). All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk.
Package holidays that do not include travel by air are financially protected via ABTOT.
For the latest travel advice from the Foreign & Commonwealth Office visit www.gov.uk/foreign-travel-advice.